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A customer data platform (CDP) empowers every marketing organization to be data-driven – to make the right decisions about where to invest time and money for the best customer experience.
With data arriving from more channels and in more formats than ever, there is no shortage of data for the marketing team to use.
Unfortunately, without the right strategy to handle all the data coming in from web, apps, in-store transactions, and call centers, the abundance of data may result only in a cacophony of noise, rather than clear information.
How do marketers take all that noisy data and turn it into a symphony?
This is a non-trivial challenge, especially because it occurs in an ever-evolving economic and regulatory landscape.
Consider the massive impact on data management due to new privacy regulations. Add to this the loss of third-party cookies for ad tracking, changing consumer habits, and navigating historical societal changes. It’s enough to overwhelm even the most seasoned data-driven marketing organizations.
Customer data is the key to every company’s future. It is the primary way to understand your customers’ attitudes and buying preferences. To ensure the best experience, you need to manage and activate data in real-time.
The Customer Data Platform is a key tool to help you
make the most out of every drop of data to craft your customer experience:
The Customer Data Hub is a single implementation to collect and manage all prospect and customer data. Better still, it makes data available at every customer touchpoint and marketing technology vendor – in real-time. When properly set up, they fuel exceptional customer experiences and insights.
Your Customer Data Hub allows you to:
This wide range of functionality is enabled through the use of the following product offerings within Tealium’s Customer Data Hub:
Bring segmentation and personalization to a new level with these Customer Data Platforms capabilities:
Curious if CDP can bring a significant lift to your organization?
Contact us for more information and to discuss your data unification needs and challenges.
e-CENS’s team of data experts has over 15 years of experience in data management and analysis to drive competitive advantage and successful business outcomes.
As one of the leading CDP providers in the UAE, we look forward to helping you unlock the power of your data.
Learn more how we approach Customer Data Platform integration with your existing analytics toolkit – get in touch with us today.